Paola Kathuria
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Payment & delivery

Postage and packing

I give a 50% discount on P&P on additional items within an order.

United Kingdom
First itemAdditional items
Small jewellery£3.25£1.62
Big or heavy jewellery£3.25£1.62
Europe
First itemAdditional items
Small jewellery£3.75£1.88
Big or heavy jewellery£3.75£1.88
Rest of world (excluding tax)
First itemAdditional items
Small jewellery£3.50£1.75
Big or heavy jewellery£3.50£1.75

Returns policy

Purchases can be returned at your own expense for a full refund.

How to return an item

  • Mail me within a week to let me know if you're returning something.
  • Get a Certificate of Posting (or equivalent) stamped by the Post Office.
  • Return the item within 14 days of your receiving it.

Earrings must be unworn and jewellery items must be returned in their original boxes. All items must be returned in the condition you received it.

Trading details

ArcGlade Services Ltd

E-mail: arcglade@paolability.com

VAT registration #: 564 2614 43

ArcGlade also trades as Limitless Innovations.

Location

I am in England, UK.

Payment methods

I accept payments by PayPal. Acceptance Mark

UK buyers can also pay by bank transfer in pounds sterling.

Unpaid orders

Orders that are unpaid for 7 days will be cancelled.

Import Duty

Please note that packages posted outside Europe have a customs label with the full purchase price on it. You might be asked to pay Import Duty when you receive your purchase. The threshold and percentage varies by country.

Delivery

UK orders are sent by First Class mail. All other orders are sent Air Mail. I normally send out orders on the day payment clears (allow 5 days for cheques and 7 days for eCheques to clear).

Value-Added Tax (VAT)

Prices include 20% VAT unless stated otherwise.