Paola was an inspiration and breathed life into her work at Hotels.com. She worked meticulously to produce the highest quality results and engaged with people at every level and it was a pleasure to be invited to work with her. Thank you, Paola.
I worked in the UX department with Paola and got to see her at work. She ran a big and important project to improve the hotels.com user interface. I took part in a few of the sessions where we tackled particular user interface elements. Paola was passionate about doing a good job, even if the right thing to do wasn't the easy thing to do. She was friendly and helpful. I would happily recommend her as an Information Architect.
During her time at Hotels.com I believe that Paola did an excellent job of organising huge amounts of information in a meaningful way, and communicating this at an appropriate level for key stakeholders.
Paola has considerable experience but also solicits and incorporates the ideas and experience of others.
She is unafraid to ask difficult questions in order to press for the optimal user experience solution.
Paola worked for 7 months on an extremely complex information architecture project requiring her to identify problems and define solutions to a variety of issues. This work demanded expert communication and project management skills across our technical, UX and product departments, involving stakeholders of many seniorities and roles. As such, this was a very unusual but important project for us.
Paola produced an extremely high-quality, imaginative, and above all practical result that would also have been impossible without her ability to think clearly about, communicate and explain her work to everyone involved.
I would not have have trusted anyone else but her to tackle the work. Paola is, in my experience, the most highly-skilled Information Architect currently practising in the UK.